Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Most orders ship within 1-3 business days. Domestic orders typically arrive within 5-7 business days. International shipping times vary by destination.

Do you ship internationally?
Yes! We ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout.

How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number.

Coffee

How should I store my coffee?
Store your coffee in an airtight container away from direct sunlight, heat, and moisture. For best results, use within 2-4 weeks of opening.

Do you offer whole bean and ground coffee?
Yes! You can select your preferred grind option on each product page.

What's the difference between your blends and single origins?
Blends combine beans from multiple regions for a consistent, balanced flavor profile. Single origins come from one specific farm or region, offering unique and distinct flavor characteristics.

Returns & Exchanges

What is your return policy?
We accept returns on unopened merchandise within 30 days of purchase. Due to the perishable nature of coffee, we are unable to accept returns on opened coffee products. If there's an issue with your order, please contact us and we'll make it right.

Merch

How do I find the right size?
Each apparel product includes a size guide on the product page. When in doubt, size up!

Still have questions?
Reach out to us via our Contact page — we're happy to help!